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FITLIGHT® Limited Hardware Warranty

 

FITLIGHT®, FITLIGHT TRAINER® and FITLIGHT Jr® LIMITED HARDWARE WARRANTY

Subject to the exclusions, limitations and conditions stated, FITLIGHT USA Inc. warrants to the original purchaser that FITLIGHT® LED lights shall be free from defects in material and workmanship for the period of one (1) year under normal consumer use, unless specified otherwise on your product package and/or contained in your user documentation, from the original date of purchase.  Excluded from this is the replacement of lights' batteries, which need to be replaced approximately every 2-2.5 years after the date of purchase at the purchaser's expense. Any additional or complimentary products to your lights (tablets, cases, chargers) shall be free from defects in material and workmanship for the period of one year under normal consumer use, unless specified otherwise on your product package and/or contained in your user documentation, from the original date of purchase. You may also find this information by selecting your product in the Online Support section of our website at www.fitlighttraining.com. Except where applicable law prohibits, this warranty is non-transferable and is limited to the original purchaser. This warranty gives you specific legal rights; you may also have other rights that vary under local laws.

Limitations of Liability and Exclusions

FITLIGHT USA Incp. SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF FITLIGHT USA Inc.. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, FITLIGHT USA Inc ENTIRE LIABILITY SHALL BE LIMITED TO COSTS OF REPLACEMENT, REPAIR, OR REFUND OF THE PURCHASE PRICE PAID, AT THE SOLE OPTION OF THE COMPANY. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ININSTEAD OFLL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PE RFORMANCE, ACCURACY CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. IN  NO EVENT SHALL FITLIGHT USA Inc. BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental, or consequential damages, so the above limitation or exclusion may not apply to you. This warranty excludes (1) cosmetic or physical damage to the surface of the product, including cracks or scratches on the cover or outside casing; (2) attempted servicing that can potentially cause damage, except for battery replacement, by unqualified personnel ; (3) damage caused by accident, fire, water or liquids, power changes, other hazards, or acts of God; (4) use of the product with any non-FITLIGHT® device, component, such as chargers or connection cables, or service if such device, component or service causes the problem; (5) use of this product for any non-consumer, commercial; (6) failure to perform required preventative maintenance; (7) normal wear and tear or rental purpose.

Exclusive Remedies and Procedure

FITLIGHT USA Inc. entire liability and your exclusive remedy for any breach of warranty shall be, at FITLIGHT USA Inc. option, (1) to repair or replace the hardware, or (2) to refund the price paid, provided that the hardware is returned to the point of purchase or such other place as FITLIGHT USA Inc.. may direct with a copy of the sales receipt or dated itemized receipt. Shipping and handling charges may apply except where prohibited by applicable law. FITLIGHT USA Inc. may, at its option, use new, refurbished, or used parts in good working condition to repair or replace any hardware product. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period applicable to your jurisdiction. This warranty does not cover problems or damage resulting from (1) any attempted repair by unqualified personnel; (2) improper operation or maintenance, usage not inbyroduct instructions or connection to improper voltage supply; or (3) use of consumables, such as replacement batteries, not supplied by FITLIGHT USA Inc.. except where such restriction is prohibited by applicable law.

Before submitting a warranty claim, we recommend you submit a support ticket via our service form to support@fitlighttraining.com. In the event of a covered defect during the warranty period, FITLIGHT USA Inc. will, at its sole option, repair or replace the product at no charge to the Customer for parts or labor. To obtain warranty service for FITLIGHT® products, the Customer must contact FITLIGHT USA Inc.'s customer service center at support@fitlighttraining.com or 1-786-650-1107 for a return authorization code, and return the unit shipping prepaid, with proof of the date of original purchase, return authorization code, and Customer return address to:

Warranty Returns,
FITLIGHT USA Inc.,
6815 Biscayne Blvd, Ste 103-462
Miami, FL 33138 USA

Shipping labels must contain the return authorization code. ANY shipments sent for warranty service WITHOUT the appropriate return authorization code will be refused and returned to the customer at the customer’s expense. FITLIGHT USA Inc. will not be responsible for any loss or damage to the product incurred while the product is in transit from the Customer for repairs. As a precaution, the customer should purchase adequate insurance for the unit while it is in transit. FITLIGHT USA Inc.'s total obligation under this warranty shall be, at FITLIGHT USA Inc.'s sole discretion, to repair or replace the product or part with a comparable product or part, or if neither repair nor replacement is reasonably available, FITLIGHT USA Inc.'s. may refund to Customer the purchase price paid for the product or part. Parts removed by FITLIGHT USA Inc. shall become the sole property of FITLIGHT USA Inc.

Duration of Implied Warranties

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS HARDWARE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE LIMITED WARRANTY PERIOD FOR YOUR PRODUCT. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

National Statutory Rights

Consumers have legal rights under applicable national legislation governing the sale of consumer goods. The warranties in this Limited Warranty do not affect such rights.

No Other Warranties

No FITLIGHT USA Inc. dealer, distributor, agent, or employee is authorized to make any modification, extension, or addition to this Limited Warranty, oral or written.

Warranty Periods

1 year from the date of purchase by the original purchaser ("Warranty Period") on the LED FITLIGHT® ONLY.  Excluding replacing the battery pack to operate the lights, this must be done at the purchaser's expense every 2-2.5 years.
Please note that FITLIGHT USA Inc. warrants its products in accordance with the required regulatory period in the European Union.

Governing Law

This Registered User Limited Warranty shall be governed by the laws of the State of Florida, USA, and by the laws of the United States, excluding their conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in application to this Limited Warranty.

Registration of the  FITLIGHT®, FITLIGHT Trainer® and FITLIGHT Jr® Systems

Registration is required to participate in the warranty program. The serial number is on the inside of the charging case or on the electrical adaptor.

Address:

FITLIGHT USA Inc.
6815 Biscayne Blvd, Ste 103-462
Miami, FL
33138 USA

This document was last updated on May 1, 2025.

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TRAIN ANYWHERE
TRAIN ANYWHERE

This versatile and adaptable system allows for training nearly anywhere, including extreme conditions, with a 50-meter range and lights that are visible in nearly any lighting condition.

PROVEN RELIABILITY
PROVEN RELIABILITY

FITLIGHT® is the original light training system. Created in 2011, we are trusted and loved by elite professionals and professional sports teams around the world.

FULLY COVERED
FULLY COVERED

With an included 1-year warranty, free software updates and customer support available online or on the phone, you can be sure to get the most out of your new system.

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HQ: 14845-6 Yonge Street, Suite 376. Aurora, Ontario, L4G 6H8 Canada

US: 6815 Biscayne Blvd, Suite 103-462. Miami, Florida. 33138. USA

+1 905-713-3330 | 9 am – 5 pm EST Monday to Friday

+1 786-650-1107 | 9 am – 5 pm EST Monday to Friday

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